Cancellation Policy
At Herbal Pouch, we understand that circumstances can change. Please read our cancellation policy carefully before placing your order.
Order Cancellation
You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. To request a cancellation, please contact us immediately at our contact page with your order number.
After Dispatch
Once your order has been dispatched, it cannot be cancelled. In such cases, you may initiate a return after receiving the product, subject to our Return & Refund Policy.
How to Cancel
To cancel an order, please reach out to us via:
- Our Contact Page
- Email us with your order number and reason for cancellation
Refunds on Cancellation
If your cancellation request is approved before dispatch, a full refund will be processed to your original payment method within 5–7 business days.
Herbal Pouch reserves the right to update this policy at any time. Please check this page periodically for changes.
