At Herbal Pouch, we process and deliver every order with the same care and precision that goes into crafting our formulations.
Order Processing Time
All orders are processed within 1–2 business days, excluding weekends and public holidays.
Once your order is placed, you will receive:
- An order confirmation email
- A dispatch confirmation email with tracking details once shipped
Delivery Timelines
Metro and major cities: 3–7 business days
Remote or non-metro locations: 7–10 business days
Delivery timelines may vary based on courier partner operations, weather conditions, or unforeseen logistics constraints.
Shipping Charges
Free shipping on all orders above ₹999
Flat ₹70 shipping fee on orders below ₹999
Any promotional shipping offers will be clearly communicated at checkout.
Order Tracking
Once your order is dispatched, a tracking link will be shared via email or SMS. Tracking information may take up to 24 hours to become active after dispatch.
Delays or Exceptions
In rare cases of extended delays due to courier issues or external factors, our support team will proactively update you.
For shipping queries, contact us at info@herbalpouch.com
